Legal

Refund Policy

Last updated: April 15, 2025

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All Sales Are Final — No Refunds

Due to the instant digital nature of our products, all purchases are non-refundable. Please read this policy carefully before completing your purchase.

1. No Refund Policy

At Auronik, all products are digital downloadable files. Once a purchase is completed and the download link has been delivered, we do not offer refunds, exchanges, or credits under any circumstances.

By completing your purchase, you acknowledge and agree that:

  • You have read and understood the product description before buying
  • You understand this is a digital product with no physical delivery
  • You accept that all sales are final and non-refundable
  • You will not initiate a chargeback or payment dispute after receiving access

2. Why We Don't Offer Refunds

Unlike physical products, digital files cannot be "returned" once downloaded. The moment a download link is delivered, the product has been fully delivered and consumed. This policy is standard across digital product sellers globally.

3. Non-Refundable Situations

Refunds will not be issued for any of the following reasons:

  • ❌ Change of mind after purchase
  • ❌ Accidental purchase
  • ❌ Claiming you did not use or open the files
  • ❌ Finding a cheaper price elsewhere
  • ❌ Dissatisfaction with file format (PDF)
  • ❌ Not having a printer or device to view files
  • ❌ Purchase made by a child or minor without consent

4. Technical Support (Non-Refundable Exception)

If you experience a genuine technical issue such as:

  • Download link not received in your email (including spam folder)
  • Corrupted or incomplete file download
  • Payment deducted but order not confirmed

Please contact us within 48 hours of purchase at support@auronik.in with your payment screenshot. We will re-send the download link or resolve the issue at no additional charge.

Note: Resolving a technical issue does not constitute a refund — it is a delivery correction.

5. Chargebacks & Disputes

Filing a chargeback or payment dispute after receiving a valid download link is considered fraudulent activity. We reserve the right to:

  • Provide evidence of product delivery to your bank or payment processor
  • Block future purchases from your account or email
  • Take legal action where applicable under Indian law

6. Before You Buy

We encourage you to:

7. Governing Law

This Refund Policy is governed by the laws of India. Any disputes arising shall be subject to the jurisdiction of courts in India.

Still Have a Question?

We're happy to help before you buy. Reach us anytime.

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